Terms of Service

Terms of Service — Zovako Cosmetics

Last updated: 9 November 2026

Contact: info@zovako.co.za

These Terms govern your use of zovako.com and any purchase of products from Zovako Cosmetics. By using the site or placing an order you agree to these Terms. If you do not agree, please do not use the site.

1. About us

Zovako Cosmetics sells affordable fragrances online in South Africa. The store is hosted by Shopify. Contact: info@zovako.co.za. We do not operate a public walk-in retail shop from an address listed on this website.

2. Products and descriptions

  • Products are “inspired by” designer scents for comparison only. Zovako Cosmetics is independent and is not affiliated with, endorsed by, or associated with any named designer brand.
  • Colours, packaging and scent descriptions on the site are a guide. Slight variation between batches can occur.
  • Prices are in ZAR. Zovako Cosmetics is not currently VAT-registered, so no VAT is charged.
  • We may correct pricing or description errors and cancel orders placed at an obvious incorrect price.

3. Orders and payment

  • An order is an offer to buy. We accept the offer when we confirm the order by email and/or dispatch the goods.
  • Payment is taken at checkout via the methods shown (for example Yoco card payment). Orders are not processed until payment is authorised.
  • We reserve the right to refuse or cancel an order (for example suspected fraud, stock issues, or pricing error). If we cancel after payment, we will refund you.

4. Shipping

Delivery is as set out in our Shipping Policy. Risk in the goods passes to you on delivery to the address you gave at checkout (or on collection by your nominated agent, if applicable).

5. Returns

Returns, refunds and faulty goods are handled under our Refund & Returns Policy and your rights under the Consumer Protection Act 68 of 2008.

6. Age

You must be 18 or older (or have a parent/guardian’s consent) to purchase from this site.

7. Acceptable use

You agree not to misuse the site (including attempting to hack, scrape in a way that harms the service, or place fraudulent orders). We may suspend access if we reasonably believe these Terms are breached.

8. Intellectual property

Store content (branding, text, images, layout) is owned by us or our licensors. You may not copy or reuse it for commercial purposes without permission. Designer brand names used in product titles are for fragrance comparison only and remain the property of their owners.

9. Limitation of liability

To the extent permitted by South African law (including the CPA), we are not liable for indirect or consequential loss. Nothing in these Terms limits your non-excludable rights as a consumer under the CPA.

10. Privacy

How we handle personal information is described in our Privacy Policy.

11. Agents and distributors

If you buy as an agent or distributor, additional written terms may apply and, where they conflict on wholesale matters, those terms prevail for your wholesale relationship.

12. Changes

We may update these Terms by posting a new version on this page. Continued use of the site after changes means you accept the updated Terms for future orders.

13. Governing law

These Terms are governed by the laws of the Republic of South Africa. Courts of South Africa have jurisdiction, without limiting any consumer protections that apply where you live in South Africa.

14. Contact

info@zovako.co.za